Agreement
These terms govern services provided by Ottomern Technologies ("we", "us") to you ("Client"). Engaging us — by accepting a written quote, paying a deposit, or instructing us to begin work — means you accept these terms.
LEGAL
Terms & Conditions
These terms outline the rules, responsibilities, and agreements for using our services, ensuring transparency and a smooth working relationship.
Last updated October 2026
Scope of work
Every project begins with a written scope listing deliverables, milestones and price. Work outside that scope is quoted separately and started only after you approve it in writing. We will never invoice you for unapproved extra work after the fact.
Client responsibilities
Projects depend on you supplying content, brand assets, access credentials and timely feedback. Where a delay in these pushes a milestone, the schedule shifts by the length of the delay. We will always flag this in writing at the time rather than at the end.
Payment
Standard terms are 40% on commencement, 30% at the agreed midpoint milestone, and 30% on delivery. Longer engagements move to monthly invoicing. Invoices are payable within 14 days. We may pause work on accounts more than 30 days overdue, after written notice.
Intellectual property
On receipt of final payment, all rights in the delivered work transfer to you — source files, code repositories and design assets included. Until then we retain ownership. Third-party components (fonts, stock imagery, licensed libraries) remain under their own licences, and we tell you which ones apply.
Revisions
The revision allowance is stated in your package or scope. Revisions mean refinements within the agreed direction; a change of direction after approval is a new scope item and is quoted before we start it.
Confidentiality
We treat your business information, data and plans as confidential and do not share them with third parties except subcontractors bound by the same obligation. We are happy to sign your own NDA.
Portfolio rights
Unless you tell us otherwise in writing, we may display completed work in our portfolio and case studies. If your project is sensitive or under embargo, say so and we will exclude it.
Warranties and liability
We warrant that work will be performed with reasonable skill and care, and we fix defects reported within the support window at no charge. We are not liable for indirect or consequential loss, and our total liability is capped at the fees paid for the affected project.
Termination
Either party may terminate with 14 days' written notice. On termination you pay for work completed and costs committed to that date, and we hand over everything produced up to that point.
Governing law
These terms are governed by the laws of India, with courts in Uttar Pradesh having jurisdiction.
Contact
Questions about these terms: business@ottomern.com.