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Ottomern Technologies
AI & Automation Tools

Intelligent Chatbots That Resolve, Not Just Reply

Canned-response bots frustrate customers. We build contextual, LLM-powered chatbots that truly understand questions, access real-time inventory and CRM data, and resolve customer requests autonomously without human intervention.

WHAT'S INCLUDED

What's included in AI Chatbot Development

  • Custom LLM fine-tuning on your business knowledge base and FAQs
  • Omnichannel deployment across Website, WhatsApp, Telegram, and Mobile Apps
  • Real-time CRM, ticketing, and database integration (HubSpot, Salesforce, Zendesk)
  • Human-in-the-loop fallback with seamless agent handoff
  • Multi-lingual support with contextual sentiment analysis
  • Comprehensive analytics dashboard for conversation logs and resolution rates

Official Certified Partners & Enterprise Accreditations

D&B
D-U-N-S® Verified
Meta
Meta Certified
Google
Google Partner
Apple
Apple iOS
AWS
AWS Partner
Razorpay
Razorpay Fintech
COMMON QUESTIONS

AI Chatbot Development FAQs

Things clients usually ask us before starting a AI Chatbot Development project.

Yes. We build secure API integrations so the bot can check order statuses, book appointments, update CRM records, and pull live customer data in real time.

We use strict Retrieval-Augmented Generation (RAG) guardrails so the bot answers solely from your verified documentation and guides, preventing hallucinations.

Absolutely. When confidence is below a defined threshold or a user explicitly requests a human, the bot automatically routes the chat and conversation summary to your live agent.

Get In Touch
With Our Experts

Have a project in mind, need technical architecture advice, or want a customized proposal? Reach out to our engineering and design team directly.

Direct Line

+91 70170 32959

Monday – Friday, 10:30 AM – 7:00 PM IST

WhatsApp Chat

+91 70170 32959

Instant messaging & quick technical scoping

Official Inquiries

business@ottomern.com

Send RFP, proposals and project requirements

Our Offices

Noida · Hyderabad · Bareilly, India

Serving clients across India, the US, UK & Middle East

Let's Get Started

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PROJECT PIPELINE ● IN PROGRESS
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